Move Out Process

Moving? Whether it's because you've bought a home or are relocating for work, we are here to help make the move out process as mooth as possible!

If you're planning on moving, a minimum of 30 days notice is required and must be submitted in writing. Once you have submitted your notice to vacate, we do rely on the final date as we do list the home to be available for future tenants within a certain timeframe after vacating.


We will provide you with a cleaning checklist and send over an official notice to vacate form that will need to be signed.


We also offer a pre move out walkthrough 1 to 2 weeks before move out. This is an opportunity for you to ask questions regarding cleaning and maintenance to help you get as much of your security deposit back as possible. It also allows us to triage any items we will need to schedule once you have vacated, you can also let us know in advance if you would like to leave any cleaning that needs to be done up to SauCo to schedule and have it deducted from your security deposit.


The home should be left in the condition it was received aside of normal wear and tear. Any tenants damages or additional cleaning that is assessed will be charged and invoiced in your final accounting statement. Per Oregon law, SauCo has 30 days after vacating to issue your final accounting statement.


*Please note, the pre move out walkthrough is not a final move out inspection this will be done once you have vacated and handed over the keys. 



We are here to help, please call the office if your question is not answered here.

How do you verify tenant damage?


• We compare photos of your move out inspection to the move in inspection we did just before you moved in along with any additional photos and notes you submitted within your allotted timeframe after your move in.  *Five (5) days after move in for home located outside the city of Portland and seven (7) days for home located within the city of Portland. Please see NORMAL WEAR & TEAR Guidelines in the section below


What if I need more time and I'm not able to move out on my move out day?


• We understand this happens sometimes, please call the office, we will always try to help! However, as stated previous section, we do relist the home once you have given your notice and, there may not be any way to extend your time.











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Normal Wear & Tear

When considering how to define normal wear and tear, one thing to keep in mind is your state or city’s local legislation. Oregon law defines normal wear and tear as any deterioration resulting from normal use. This doesn’t include any damage that might have occurred due to an accident, carelessness, negligence, or abuse. 


Generally, normal wear and tear involves any of the following: 

  • Slight damage to the walls, including nail holes, chips, scratches, smudges, or dents. It can also encompass faded paint or slightly damaged wallpaper.
  • Carpet thinning or fading, or scuffed floors from normal walking. 
  • Doors that stick or don’t close as well as they used to. 
  • Warped cabinet doors.
  • Worn or scratched enamel in the bathroom. 
  • Normal appliance wear. 

This isn’t an all-encompassing list of normal wear and tear, but it’s a good start as to what it entails. If your unit feels “well-loved” with dings and scratches but no severe damage by the time your tenants move out, it’s considered normal wear and tear. 

Property Damage

While wear and tear can be difficult to classify, you’ll usually recognize outright damage when you see it. Damage involves in-your-face problems, usually as a result of careless action or negligence. This may include:

  • Water stains or other water damage caused by tenant action. 
  • Holes, stains, or burns on the carpet, or scratched/gouged wood floors.
  • Paint colors or wallpaper that you didn’t approve. 
  • Wide holes in the wall or an excessive number of nail holes. 
  • Doors or windows and window coverings broken due to abuse. 
  • Cracked or damaged mirrors or tiles in the bathroom. 
  • Appliances damaged from misuse or neglect rather than everyday use. 

Damage is usually caused by a tenant using the property in a way not permitted in the lease. Whether or not it was caused by the tenant themselves or a guest, child, or pet. Any damage caused while renting the unit means that it may be deducted from the security deposit.

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